Thursday, December 14, 2006

Shameful stunts by a Latvian on-line store

One falls into the habit of shopping online -- that's how I have ordered a Macbook (from Apple) and an iPod (from Amazon) to pick up in the States in January. So the habit didn't stop when we had to buy a big ticket item here, a hard-disk videocamera from www.neostore.lv. They had an excellent price, and I ordered the item. When my wife prepared to pay for it (fortunately, we asked to pay on delivery), having received confirmation of the order at the original price, she was called by the store to say the item was almost LVL 40 more expensive (in a matter of hours, 8 PM vs sometime the following morning). So this is a warning -- the sleazy post-Soviet fucker habits have not faded away and are very much alive.
By contrast, Amazon.uk., where I buy most of my books, apparently lost a shipment, around GBP 30 or so, and simply replaced it, no questions asked, and said if the original shipment showed up, it would be too expensive to send back, so please donate it to a worthy cause

2 comments:

Anonymous said...

Well, all the price updates usually come in at night - the question is : could it be Ls 40 difference ? And please do not compare monster Amazon with local internetshops which are still taking their babysteps :)

Anonymous said...

Once an order has been posted, accepted and confirmed (even if by a robot working nightshift), no later pricelist updates should affect it - a confirmed order should be considered similar to a signed contract. The retailer could probably get sued for such a trick in the States. Then again, in the States one can get sued for almost anything. :)