Much of Lattelecom's high speed DSL internet service and some other functions failed on Friday, July 7 with the service breakdown lasting into Saturday. According to Latvian television, "tens of thousands" of DSL customers were affected and there was disruption of the 1188 information services. Valdis Voncovics, head of network services at Lattelecom, spoke of a "complex failure" but denied that it was related to a hacker attack or the like.
The incident, which I will probably have to do a post-mortem about for my paper, is yet again a signal that any serious internet user has to have a back-up connection. On Friday evening, I was using the Triatel link at my summer house and the only problem I had was getting to the 1188 page. The next day, at a sauna-like meeting in Riga (the Occupation Museum Society), I checked my e-mail with my GPRS phone. For business purposes, an EDGE or 3G device would be better. I didn't know of the DSL breakdown until the news on Saturday evening. More on this, perhaps, later,.